Our History
For more than 25 years Factotum has helped some of the world’s most successful organizations transform to become digital first innovators. We have developed new products, services.
We also help organisations to transform their ways of working helping them define, scale and embed research (re+ops), design (designops) development (devops) and innovation operations.


Our Purpose
To help people achieve their vision of the future
We believe in creating products and services that are inspiring and ambitious using the latest technology to empower an organisation on its transformation journey.
At Factotum, we help organisations in the private and public sectors develop solutions that meet the changing expectations of people and the needs of society, while breaking down cultural barriers to create inclusive experiences.
A collective of associates with a common purpose
Factotum is a collective of professionals that have a range of expertise in digital transformation, design strategy, customer experience design, service design, business design, circular design, branding, and marketing.
We are designers, technologists, business experts, and thought leaders with a wealth of knowledge and expertise with a shared vision and common purpose… to be build a bright future.


Peter Fossick – Principal
Digital Transformation & Innovation Strategy
Pete is a digital transformation strategist and innovation leader with a background in transformation, innovation and design gained while working with IBM, Boston Consulting Group, EY-Seren, and Publicis Sapient among others. His sector experience includes Banking & Financial Services, Gaming, Government Services, Energy, Telecoms, IoT, Sustainability, Web3.0 and the Metaverse


Marcus Kirsch – Principal
Business Design & Organisational Strategy
Marcus is a business design leader and service designer with a wealth of experience gained while working with WPP, EY-Seren, HSBC and PublicisSapient among others. He is the author of the ‘The Wicked Company’ and hosts a podcast. His sector experience includes Energy, Banking & Financial Services, Media & Advertising and Healthcare.
Our collective project experience has been gained working across a range sectors with leading corporations all over the world.


